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Privacy Policy

How PsyClara collects, uses, and protects your personal data.

Last updated: 4 July 2026

1. Cookie Policy & Consent

Our site uses cookies and similar tracking technologies for a limited set of specific purposes, including essential site functionality (such as keeping you securely signed in) and analytics tools like Google Analytics 4, which help us understand how the site is used.

This is governed by the UK's Privacy and Electronic Communications Regulations (PECR). In line with PECR, all non-essential cookies (such as analytics cookies) are blocked by default until you actively click "Accept" on our cookie banner. We do not use pre-ticked consent boxes, and simply continuing to browse the site is never treated as consent. You can change or withdraw your cookie preferences at any time.

  • Strictly necessary cookies: Required for core functionality, such as authentication and security. These cannot be switched off.

  • Analytics cookies (e.g. Google Analytics 4): Help us understand site usage. Only loaded after you click "Accept."

2. Marketplace Terms & Conditions

While this Privacy Policy explains how we handle your personal data, our Terms & Conditions protect both you and PsyClara as a platform. They cover:

  • The Platform's Role: PsyClara acts as an intermediary platform connecting users with independent advisors, rather than providing spiritual advice or readings directly.

  • Limitation of Liability: Protections for the business against claims arising from a user's dissatisfaction with the insights or outcome of an interaction.

  • Payments & Refunds: Clear rules on platform fees, payment processing, and how disputes or refund requests are handled.

  • Acceptable Use: Rules on code of conduct, safeguarding, and preventing users or advisors from taking transactions off-platform.

Our full Terms & Conditions are being finalised and will be published on this site in due course.

3. Data Processing Agreements (DPAs)

Whenever we use third-party tools that touch personal data — such as email marketing platforms, database hosting providers, or payment gateways — we require a Data Processing Agreement (DPA) to be in place with that provider.

Major technology providers typically include DPA terms within their standard terms of service. We review these agreements to help ensure PsyClara is not left legally exposed in the event of a third-party data incident.

4. Our Plain Language Commitment

The ICO takes a firm stance against companies that bury their privacy terms in dense legal jargon. In line with this, we commit to writing this Privacy Policy — and any future updates to it — in clear, simple, and transparent language that anyone can easily understand.

If anything here is unclear, please contact us at calling@psyclara.com and we'll be happy to explain further.

How We Use Your Data

Data submitted through our advisor application and newsletter forms is used solely to respond to your inquiry, process your application, or send you the updates you've asked to receive. We do not sell your personal data.

Questions about your data, or a request to access, correct, or delete it? Reach out any time at calling@psyclara.com.